Frequently Asked Questions

It really does and there are countless personal testimonials and over 3,000 scientific studies that have proved the efficacy of this wonderful therapy. See here for our article with more details.

Light is power. Light is energy. Biologically, quite literally. Red light and near infrared light interact and influence our cells – or a term that has seen a surge in popularity in recent years – ‘bioactive’.
These two key wavelengths affect the function of our cells, namely, the production of Adenosine Triphosphate (ATP) in the mitochondria – the energy factories of every cell in our body!

We get asked this all the time! As there are a multitude of reasons to use these devices and many other variables namely distance from device and power/cm2 there is no standardisation here.

Our recommendation is to use the below guideline and amend to fit your circumstance.
Quick and Intense
6 inches/15cm – for 10 mins
Perfect for more high intensity sessions with the 300W device  
Better for deep tissue treatments.

12 inches/30cm – for 20 mins
Perfect for half body or full body treatments with the  600W, 1000W or 1500W

Really, it comes down to how best these sessions can be fit into your life as a crucial element to effective treatments is consistency.

Our devices are not medical grade but we have had many professional clients that are practitioners or have clinics. They are however CE, FCC and RoHS marked.

  • It is perfectly safe to look at the lights without eye protection. There is much evidence to suggest that this could even be beneficial. The goggles are provided for comfort, if necessary, say for instance you wanted to do a targeted treatment on the face and the light became a bit too much. 

The devices are made using LED lights which are designed to last, they are also covered by a 3 year warranty so should anything become faulty we would have it replaced asap.

We cannot recommend a specific device due to the fact that there are multiple different conditions that the devices can be used for. Also, everybody responds differently to the treatment so we cannot offer a definitive recommendation. Furthermore, the size of the device determines how much of your body is receiving the benefits of Red Light Therapy.

There is some research to suggest that Red light therapy can impact melatonin which aids improved sleep as well as plenty of other general benefits which may also impact your quality of sleep. Although I am unable to comment on individual cases and every case is unique as we hope you understand. 

Red light therapy is known to help all of these things. However we have many customers that buy our devices and you’re totally correct that yes the target devices are popular for reducing the appearance of scars. Although we are unable to comment on individual cases and every case is unique as I hope you understand.

It is advisable to keep using your device even when you have achieved your desired results. If that means your skin is clear or your fine lines, wrinkles, or scarring have been reduced or even eliminated, it is better that you continue the use of the light once or twice per week as a part of a regular routine in order to gain the optimum results. This will help to prolong the holistic effectiveness of your Red Light Therapy journey.

The EMF in our devices is extremely low and completely safe.

3V/M at 6inch

1V/M at 12inch

This is markedly lower than say a laptop or mobile phone.

Due to the complicated nature of Brexit, it had disrupted shipping to the EU. However, we are hoping to change this in 2022 and look at holding stock in the EU in order to meet the demand from our EU customers.

It’s great to see people like yourself wanting to talk about red light therapy. We are working on it and it will be launched in the new year. If you’re interested, then please e-mail

Have a question that’s not featured here? Send us a message below and we’ll get back to you ASAP.

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