I’m impressed.
Helios excels on several fronts:
1. Product build quality and performance
2. Top-tier UX (the online and delivery experience)
3. Fast, no-nonsense customer support if needed
4. Very competitive - and realistic - pricing
I’ve studied PBM for a year now, and continue to do so. My main sources of information are specialist podcasts, books and academic research papers. I have a basic understanding of wavelengths, energy dose, dose range, therapeutic windows, and the mitochondrial theories of health. I’ve also studied the evolutionary biology of light as energy, the historical reasons why most people are light deficient (self included), and the pros and cons of various technologies/therapies. There’s a healthy debate on all aspects of PBM that’s worth following.
When it came to purchasing a device for myself, I had to wade through waves of dross. Many are suspiciously inexpensive. Others seem to be acts of price gouging. Devices from the US can be considerably more expensive. It’s usually the other way around.
Given how first-time purchases online can be pot luck, I’m happy to have landed with Helios. In six short years, it’s doing what it takes to create a winning brand, I think.
Even potential downsides are upsides. One of the three units I bought experienced glitches with the activation of its diodes. I sent photos and video, upon which Helios accepted my account, and replaced the unit within a few days.
I have two requests:
1. Please spellcheck the copy on the FAQs. They contain one or two typos.
2. Please build up the research page, fast. There’s a vast array of credentialed, academic research to draw on
My mother, partner and I are happy with our devices, and I don’t mind recommending a purchase to anyone who’s curious.
It’s not a luxury. Every home at higher latitudes should have PBM devices installed by default. Our health depends on it.